What should I pay attention to when connecting the wifi thermostat?

Customers often ask: "Why can't the thermostat connect to WIFI?"

The reason for this kind of phenomenon is that the connection cannot be made due to improper settings. For this reason, Hotowell specially sorted out the following 6 precautions and solutions for the Internet thermostat to connect to WIFI, and easily solve your questions.

1. Note: WIFI must be connected according to the correct operation steps when configuring the network, otherwise the network configuration will fail.

>> Solution: First, check whether the operation steps are correct according to the operation instruction video or manual.

2. Note: The operating time, WIFI environment, and matching model of the mobile phone and the HOTOWELL internet thermostat must be consistent, otherwise the network distribution will fail.

>> Solution: When binding the mobile phone and the Hotowell Internet thermostat, be sure to pay attention to the "three simultaneities". That is, the mobile phone and Hotowell Internet thermostat at the same time select the "same matching mode" under the "same WIFI environment".

3. Note: The distance between the HOTOWELL internet thermostat and the wireless router should not be too far, otherwise the network distribution will fail.

>> Solution: Since the network configuration is much higher than the network requirements during normal use, it is recommended to place the LaoLiTe Internet thermostat and mobile phone next to the wireless router, first configure the network and then install the LaoLiTe Internet thermostat Go to the original location to ensure that the wireless network signal is good.

4. Note: Some wireless routers have different functions and need to be reset, otherwise the network configuration will fail.

>> Solution: Due to the differences in the functions of some wireless routers, they will not support the "one-key configuration" function of temperature control, so if the one-key configuration fails repeatedly, you can try to use "AP configuration" (switch to "AP configuration" in the APP, The pairing interface of Hotowell Internet Thermostat should also be coded in "AP Configuration", which is not the same interface as "One-key Configuration").

5. Note: Due to the different router settings, please pay attention to check whether the Hotowell Internet thermostat hotspot is blocked, otherwise the network configuration will fail.

>> Solution: For example, some users who use router management software can choose to trust or block the hotspot of the device connected to the router. When the hotspot of the Hotowell Internet thermostat is unintentionally blocked, it will always fail to connect. In addition, for example, the newer wireless routers now have 2.4GHZ and 5GHZ dual-band modes. If the 5GHZ mode is selected, it may also cause network distribution failure.

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